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By: Marissa Withers
Table of content
Bethany: About two years ago I applied with Dataprise and was offered a job within the Human Resources department. Unfortunately, I had already accepted another position and couldn’t come onboard at the time. I knew I was I intrigued by the work Dataprise did in the IT space and that at some point I was determined to come back and work for this company when the timing was right. Technology has always interested me.
Bethany: I have always enjoyed technology, but I never thought I would actually work with it so keenly. Growing up my dad always worked with computers. I could type before I could write. My dad would give my sisters and I computers in pieces and have us put them back together on his office floor. It was always encouraged to at least understand the basics of how everything worked.
Bethany: Just about three months.
Bethany: As an Account Manager at Dataprise, I have a book of business which is filled with current Dataprise customers. My role is to be the main Point of Contact (POC) for all of my customers and aid in both developing their technological environment and resolving any issues they may have. A typical day is very customer service heavy with a wide range of meetings, phone calls, researching, emails, and administrative work involved.
Bethany: Technology is fascinating, and it is always growing and changing. You will never get bored and there will always be plenty of job opportunities. Don’t be afraid to try something new.
Bethany: I think before starting in an Account Management role within the tech industry, you should ask to shadow someone, to ensure you have a good understanding of what a normal day looks like. It is a fast-paced environment which requires a strong commitment to learning and a lot of passion and energy in order to succeed. Also, I wish I had become ITIL 4 certified prior to working in this industry, as it has proved to be incredibly helpful.
Bethany: The best part of being a woman in the tech industry is being able to take what I have learned and explain it to my non-technical female friends and seeing that lightbulb go off in their head.
Bethany: I enjoy the encouragement to dive in deep within technology. No one ever tries to hold back any type of knowledge. My brain is always incredibly active and continuously learning. I love the fast-paced environment.
Bethany: My short-term goal is to manage a team of Account Managers. I like to teach, train, problem solve, and help individuals grow. From there it would be to develop my skills and expand my knowledge into other roles within Dataprise. My long-term goal is to open an HR consulting firm where I am hired by companies to help construct their policies and procedures. Ideally, it would be technology based and my hope would be to partner with Dataprise and have my clients utilize Dataprise as their MSP!
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